Privacy Policy

 

Last updated: 01 May 2025

Caress Flooring CC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website www.caressflooring.com or engage with our cleaning, flooring, and construction services.

1. Information We Collect

We may collect and process the following personal information:

• Full name

• Cellphone number

• Email address

• Physical address

• Payment information

We collect this information when you:

• Contact us through our website form, phone, or email

• Request a quote or service

• Make a payment for our products or services

2. How We Use Your Information

We use your personal information to:

• Provide and deliver our cleaning, flooring, and construction services

• Communicate with you regarding your service requests or inquiries

• Process payments and issue invoices

• Send marketing or promotional information (only if you have consented)

• Improve our website and customer experience

3. Data Sharing

We do not share your personal information with third parties, except when required by law or when necessary to process payments through secure, authorised channels.

4. Data Security

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access. However, please note that no online transmission is completely secure.

5. Your Rights

Under South Africa’s Protection of Personal Information Act (POPIA), you have the right to:

• Access your personal information we hold

• Request correction or deletion of your personal data

• Withdraw consent for marketing communications

You can exercise these rights by contacting us using the details below.

6. Retention of Information

We will retain your personal information only for as long as it is necessary to fulfil the purposes described in this policy or as required by law.

7. Cookies and Website Data

Our website may use cookies or similar technologies to improve functionality and user experience. You can manage or disable cookies through your browser settings.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Caress Flooring CC
📍 28 7th Avenue, Bezuidenhout Valley, Johannesburg, South Africa
📞 Phone: 011 618 4955
📧 Email: info@caressflooring.com
🌐 Website: www.caressflooring.com

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date